Compare and contrast operations management challenges and or barriers that affect various healthcare delivery systems.
Student Success Criteria
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XYZ health clinic has operated in the local area for 10 years. Due to an economic decline as a result of the state’s increasing number of uninsured residents, XYZ health clinic must adjust its current service offerings in order to recoup lost revenue. The state has elected to opt-out of the Medicaid expansion program; therefore, many of the residents remain uninsured. This has proven extremely problematic for XYZ as many of the patients in the area are low-income, but do not qualify for traditional Medicaid. As a result, XYZ’s payer mix is unfavorable as 33% of the residents have public insurance, 12% are uninsured, and only 5% are covered by private insurance. XYZ would like to implement telehealth as part of a new strategy to reach a wider demographic of patients.
You will conduct a case study analysis of the aforementioned case. Your case analysis will address XYZ’s health clinic challenges reflected in the scenario.
Utilizing a mind map or Root Cause Analysis, provide an assessment of the issues facing XYZ health clinic.
Assess the strategy by XYZ to implement a telehealth program in order to address current issues facing XYZ.
Develop a proposed solution to the issues facing XYZ.
Include a discussion on the staffing models necessary, technology requirements, and legal requirements of implementing telehealth.
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